Beware of the two parts of this hotel! - Bolero - Buy Reservations
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😒 3/5 - Beware of the two parts of this hotel!
By 👻 @ann s, 08/07/2020 3:00 am
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When we booked our room for 5 people we didn’t realize there was a “hotel” part and a “motel” part of the building. Our room was in the motel part which had no elevator. We had to lug our cooler, food and belongings up 3 flights of stairs...a lot of work for 2 adults and 3 kids! Our first night was fine. The room was as expected and no issues. New neighbors checked in on our second day and we came home from dinner to our room reeking of marijuana. We aired out the room and put the kids to bed and hoped for the best...not so much. We were woken at 12:30 by incredibly loud music coming from next door. Security came by and the music turned down but the pot smoking started and our room again reeked until about 3:00 am when they finally went to bed. We went to the front desk first thing and complained and the man at the desk said he would make a note but it wouldn’t happen again.
We spent that day at the beach and returned around 4:00 to our room reeking of pot again. It was so bad we had to keep our door open and the kids refused to go inside. We immediately went to the front desk. They were apologetic and offered to change our room to the hotel part of the building. We agreed and spent the rest of the stay in the hotel side. The rooms in the hotel were much nicer and cleaner and we had absolutely no issues with neighbors.
Please be aware of the difference in room options, especially for families with small children who don’t want their room reeking of weed! I would have no problems returning to this place but would only stay in the hotel part of the building.
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