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Bolero Reviews from The Last Year
A nightmare
This place is terrible. I had the most non relaxing trip ever. First tried to give us a room that you have to walk up 3 flights of stairs. The door was an inch off the ground you could see light on all 4 sides of the door in the middle of winter. Had to pay extra for an indoor room. The bedroom had the furnace in it right next to the bed so was kicking on all night. The TV didn't work the first night so they brought us a new one. There was no hot water all day long. The maintenance guy came looked at it says he would be right back and never came back. The people running the work out room and pool where beyond ignorant. They want kids to just stand like statues in the pool. My 16 year old got kicked out of the hot tub because he didn't look old enough. Also got degraded by older guest that were in the hot tub. Sorry didn't realize I would have to bring birth certificates. The whole weekend was a nightmare. Didn't ask how my stat was when I checked out probably because they knew not to ask.
Excellent & accommodating.
Staff very friendly, attentive, & accommodating to US traveler. Accepted US Currency/Cash. Food well prepared, presented, and delicious. Salad very fresh, Onion soup Outstanding, Steak Exceptional. Undeniably recommended, Enjoy!
Rude
Staff is rude and obnoxious never been treated like a piece of trash Cocky and mean counter people. Been here a few times before this place is the worst place I have stayed in a long time never coming back here again
Meh
Loved the location of the hotel, that close to the boardwalk is great. DJ IS WAY TOO LOUD. You can't even hear yourself think at the pool from 3-7. Its club level loud. My 13 year old liked it, but there were littles there and some music was inappropriate for them. (even my 13 year old) There was MOLD all over my bathroom ceiling. The room was otherwise clean and modern. AC worked great.
Would never go back again
Upon entering the hotel, there was sand still on the floor. The shower water takes forever to go down. You have to shower with dirty water at your feet and up to your ankles if you have more than one person showering. The air vent in bathroom is covered with dust. It looks like it doesn’t get cleaned. I paid an extra $200 to have the kitchenette and the burners are so small on stove top that the whole pan doesn’t heat up and the food doesn’t cook properly. The Smoking area is located right near the pool, so your inhaling the smoke. Who wants second hand smoke for themselves or kids.
Horrible stay at bolero
We had the worst experience here!!! Besides being so loud 24/7 we lost power for a whole day during our stay and the manager Michael told us to get another place(had two toddlers with us) and he would take care of us if we brought back the receipt which we did, and for the next 3 days he gave us the run around about talking to the owners blah blah, and in the end said they couldnt do anything for us even though we paid 300$ for a night stay in another place….then we return to bolero and powers back, we stay the next night, power goes off another 4 hours thru the night, and it was thru the night and a bunch of the guests children ran up and down the corridors from 11pm to 3am while it was off and noone at the hotel made any suggestion for them to bring there children in and have quiet time in the middle of the night!!! Overall horrible run motel, manager is awful with running this place and will Never go back there again! Ruined our family trip With the grandkids!!! 7/2023
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Payment taken , reservation not received
By 🤟 @ForthrightFire51, 05/10/2024 6:28 pm
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I just bought a reservation, the money was taken from my Apple Cash. The reservation however does not show up in my portfolio
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