I can't believe a place with cockroaches has 4 stars. - BOA Steakhouse West Hollywood - Buy Reservations
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🤮 1/5 - I can't believe a place with cockroaches has 4 stars.
By 👻 @Karen T., 03/18/2023 3:00 am
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We held a company dinner at this restaurant 03/17/23 . As soon we sat down and they served the bread, I spotted a cockroach crawling on the table. I freaked out and the waiter immediately took the cockroach away without saying anything and came back to continue serving the food as if nothing had happened. I was in disbelief and asked to speak to the manager.30 minutes later the manager came whispering to keep other guests from noticing what had happened. She simply said "I'm sorry about that. Thank you for letting me know. We fumigated yesterday and things like that happen after fumigation" and did nothing else about it. I was in shock to find out that it was no big deal to them to find a cockroach on a dinner table.Nothing was discounted for the inconvenience. Nothing was done to remediate the situation.We literally spent thousands of dollars on this event at this "reputable" restaurant only to experience something like this.Truly disgusting and disappointing.
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