Outdoor ambience: 4 stars; Food - 4. - Bistrot Leo Presents Osteria delle Tre Panche New York - Buy Reservations
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🤢 2/5 - Outdoor ambience: 4 stars; Food - 4.
By 👻 @Deborah P., 10/14/2023 3:00 am
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5 stars; Service: 3 stars; Consistent lying, rudeness and incorrect website: zero stars. On the website, happy hour is listed as 4:00-6:30 PM. When I called, the manager assured me that I could order from the HH menu from the outdoor dining. So I booked a table for 5:45 pm. Upon arrival I was icily told: happy hour ends at 6 and can ONLY be ordered from the bar. When I brought up the website - it was laughed off "oh yes, we are in the process of changing it" and as for the manager, " You didn't get the person's name, that's a shame!" I was then told that if I ordered immediately, I could get one round of food from the HH menu. That was 2 months ago - GUESS WHAT? the website is still "in the process" of being corrected. The rudeness and misinformation saddened me because Bistrot Leo has a lot going for it. One of the nicest outdoor spaces in Soho for one. A very nice happy hour menu with great $1.50 oysters. And some flavorful if not mind-blowing food. Both the steak frite and the roasted chicken were easily splittable and perfectly cooked. The roasted chicken was incredibly juicy with a delightful side of sauteed vegtables. The pate app also satisfied. If only management could get their act together.
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