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🤮 1/5 - It's a long story.
By 👻 @David B., 03/06/2020 3:00 am
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..On Monday March 2, 2020 I went into Bentley's at about 3:00 pm for oysters. The staff will surely remember - Jim, an elderly man from Scotland originally, was there celebrating his birthday (180 years old by his own admission) with his brother from Edinburgh. There was an American couple there as well from Detroit. Just us 5 customers sitting at the L shaped bar. The waiter took my order, and I said in addition to the Bloody Mary cocktail and 6 oysters I was having, I MIGHT have lobster bisque afterwards.Jim was into his cups. He and his brother had already consumed 3 dozen oysters (they proclaimed), and I can only assume several bottles of wine. I saw them finish one bottle and have another and the oysters were previously consumed. Jim and his brother were initially speaking to each other, and Jim was loud. Very loud.As my oysters arrived, Jim on my right, sitting on the short arm of the 'L', turned his attention to the couple to my left about seats 5 and 6 of the long arm of the 'L'. Jim proceeded to use his rugby pitch voice at a volume beyond 10 out of 10. He was bombastic to say the least - he literally was screaming and spitting - I think he thought he was erudite, charming, witty and humourous. I was not engaged in their conversation about Harvard, Michigan, football, rugby, soccer, golf, business, art (the brother's profession - a professor as I recall), the economy, nor eventually Trump. As soon as I finished my 6 oysters, I asked for the bill.I was told "No, your lobster bisque is coming." I should have refused as I hadn't ordered it. But I didn't want to make a fuss in a 'high end' establishment. Nor did I want to ruin Jim's birthday by calling him on his behaviour. I have been a high end waiter - I know where the responsibility for customer behaviour lies.I ate the very hot soup as quickly as I was able. I again asked for the check. I paid the very pricey bill. [18 pounds for 6 oysters. 13 pounds for soup. The whole bill came to 70 pounds. I tipped 10 pounds. Not sure how it came to 70 pounds, although I guess I paid for bread, water and a pricey cocktail?]I couldn't wait to get out of there, I literally was shaking. It was like I was screamed at by a head master for 45 minutes.As soon as I was outside, the Maitre'D, or whatever he was (manager? - the guy in the suit) ran up to me and apologized. I barely responded. I had to get away from there.It was obvious to him, and to everyone but Jim, that Jim was out of control. It was the establishment's responsibility to keep him in check or to find a way to accommodate me.I should be reimbursed and compensated for that ordeal.
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