I visit NYC once or twice a year to visit my daughter. - Bemelmans Bar New York - Buy Reservations
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🤮 1/5 - I visit NYC once or twice a year to visit my daughter.
By 👻 @Patric T., 03/13/2024 3:00 am
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One of our stops is always having a drink at Belelmans Bar. On Monday, February 19th, my daughter and I were seated and served two drinks. At the end of the visit, our bill came. I handed my debt card to the waiter. When the charge slip came back, I told my daughter to look at it to figure the tip. She noticed that we were over charged. She hailed our waiter over. He apologized and came back with another corrected bill. I signed it and understood that the incorrect charge would drop off my account in a few working days. When that did not happen, I contacted Chase bank, and explained what had happened. They said they would remove the charge for the time being and file a claim for me. Since I had all my paperwork, I thought the problem was solved. On March 12th, I received a letter from Chase saying my claim had been denied and that they were going to deduct the credit they had posted from my account. To say I am furious...Is a gross understatement. Due to the fact I paid $140.50 for two standard cocktails...I will never darken the doors of the Bemelmans Bar again. I wish I had just paid the overcharge and left no tip, but instead I believed what I was told by our waiter, (who commented on my Disney Card telling me he was going to Disney World soon). I have two adult children who love the bar and frequent it fairly often. I told them rethink that! A very disappointed, and upset patron Nancy T. Dallas, TX
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