underwhelming hype - Beauty & Essex New York - Buy Reservations
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🤮 1/5 - underwhelming hype
By 👻 @Laura N, 11/12/2023 3:00 am
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We had been really looking forward to this after reading several reviews and friends recommendations. The entrance is a clever concept and atmosphere buzzing. After checking in at the front desk we were shown to our table. However service was slow, we eventually ordered and were given no help or suggestions on the menu, this resulted in too much food being ordered and subsequently wasted. The food itself was not great for the price. Aubergine was soggy when described as crispy and so heavy on miso flavouring it was quite sickly. The little sirloin toasts were rock hard and lukewarm. The burger had a fishy aftertaste and was not eaten. Two servers delivered food to the table next to us and bumped my chair, accidentally tipped a plate of food, the cutlery on the plate and juices ended up down my back soiling my jacket. This was met with a shrug ! No one returned to the table with offer of a cloth to clean up or an apology. When I told the waitress I would not be adding service and explained why and how disappointed we were at everything there was an air of disinterest and rudeness. With most dishes starting between $25-$75 I think this restaurant is running on hype and not quality of food and cooking and service. I couldn’t wait to leave.
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