Reception center was useless - Beach Dunes Eats & Arts Queens - Buy Reservations
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😒 3/5 - Reception center was useless
By 👻 @Linda D, 05/25/2022 3:00 am
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We rented a condo with a 1 bedroom and loft the condo was beautifully decorated and well equipped. our big complaint was the welcome reception desk. They were the opposite of welcoming, they showed total disinterest in helping us register. Our room was not ready for our 4:00 check in and they made absolutely no effort to determine when it would be ready. It turned out housekeeping forgot about our unit. it wasn’t until we asked one of the housekeeping staff about the status of our unit that the issue was discovered and resolved. It wasn’t until 6:00 when the unit was cleaned, yet we had to pay for a full day of rent and wasted hours waiting around. Lastly the porch was unusable due to the layers of dirt covering floor, chairs, table.
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