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BALEEN Naples Reviews from The Last Year
We loved it!!
Everything was outstanding! Amazing beach view, cocktails, food, and service! Adriano was beyond amazing as our waiter for my birthday dinner… make sure you ask him to sing happy birthday in Italian! We will definitely be back!
Excellent!
Excellent food. Great atmosphere! Adriano was a great waiter! Great Dinner and a great atmosphere! Treated us specia!
Best 50th bday dinner ever!
Raul was an amazig attentive server!. Made us feel special the whole evening.. Best Sunset, dinner and food with a suset .
"This was my first time there.
When I arrived I was least unimpressed by the two people that were standing at counter. I bet I stood there for 2-3 min before they even acknowledged me standing there. One was too busy looking at the iPad while the other one watched. I thought boy I hope the rest of the nights service isn't like this. And it wasn't. Bad first impression and I did spend the time uploading my photo as well to the reservation that was a waste of time. This is why I didn't do 5 stars on service." Food was good and so was my drink.
PRIVATE BEACH DINNER WAS PHENOMENAL!
WHAT A GREAT EXPERIENCE! We had the private beach dining since it was our anniversary. We choose the silver package by the way! The setup was absolutely perfect. It was a round table on the sand with two roses, candles, and rose pedals on the table and leading up to the table. We had our own private waiter (Adriano) who was nothing but spectacular. He gave us our privacy throughout the night and when he came around, he made sure we had everything to make the night wonderful. By the way, he also provided us with a private Italian song! He can definitely sing and provide service. Also, the employees that came out with our foods and appetizers were very polite and respectfully advised that they were coming up behind us everytime with food (since our backs were towards the restaurant and our bodies were facing the sunset). For drinks they gave us a champagne toast & a bottle of wine of your choice. For food they gave us the seafood platter and the lobster bisque soup. For salads we picked the pear salad and the Cesar salad to try both & for the entree, we had the grouper and the filet mignon. Lastly, the deserts were a chocolate cake and a key lime pie which were phenomenal. EVERYTHING TASTED PHENOMENAL. The sunset was phenomenal and the stars were bright out that night! Truly a wonderful experience & would definitely recommend. Parking is a $5 valet service and their service was outstanding. Brought the car back quick when requested and all the employees were polite, respectful, and greeted you when you arrived and departed.
Best beach and dinner experience Naples
We are locals and this is the best place to grab dinner, drinks, and watch the sunset. Service, food, atmosphere, everything is always on point. Mady is always a great server by the fire pits. Favorite place in Naples by far, couldn’t recommend more.
Baleen was AMAZING!! One of the best restaurants in Naples
Baleen was AMAZING!! One of the best restaurants in Naples in my opinion. You just can't beat dinner at sunset on the beach. The filet mignon, lobster bisque, and blackberry bramble were delicious. Employees were friendly.
Great dinner at Baleen
Our waiter Christopher had a great personality and did a great job waiting on us. Good description of dinner options. Will return.
Anniversary dinner
The food, service and setting were perfect. Boris was our server and anticipated our needs with just the right amount of attention.
Great food and service
Our server Marius was the best!! Everything we order was delicious We had a great time in this place I would absolutely recommend.
Baleen is a great evening out..
An excellent meal with an unparalleled view of the gorgeous sunset on the beach. Our waiter, Andy, was superb: friendly, knowledgeable - just perfect!
Great!
This was a great dinner spot, the food was amazing & truly enjoyed the atmosphere. We had Andy as our waiter and he was extremely attentive, very kind and made our night. Our first night here we didn’t have the best service but the following night we had Andy as our waiter and he completely changed our opinion on the restaurant simply by how great his service was.
All I can say is.
.. "PASS". I had come here tonight with tremendous expectations based on the reviews. First, let me say the location did not disappoint. It was more beautiful in person- and clearly is what draws so many people here. However- location is NOT everything....and service is AND always will be....the most attractive part of any dining experience. The service at Baleen was tragically a crushing blow. I had chosen this venue ( after carefully researching many other venues) to celebrate a very special occasion: my brother and sister in law making settlement on their dream home-a beachfront property in Naples. Initially our waiter Alexi brought cocktails out in a timely fashion. After that...we waited an hour to put our dinner order in...and another hour to get that and a 2nd cocktail order! The cocktails were fabulous/ so kudos to the bartender!....but nothing is worth waiting an hour for!! Dinner was fine- but again; the lack of attention from our waiter as we sat hoping to be served was inexcusable. It took 40 minutes for bread to be delivered to our table!! When it was time to get our check...Alexi was no where to be found. It was SO bad- after 30 minutes....we stood up... put our coats on... and continued standing, hoping to be noticed. Nothing.... it was as if we were invisible! Finally I pulled the manager Ianett over. We asked him to please find Alexi and get us our check. The very next thing I see is Ianett pouring wine at other tables and schmoozing around the dining room with the other guests and no Alexi/ check. It is VERY apparent that certain customers take priority here. If you are looking for a beautiful night out where you are treated with the respect and attention befitting the approx $150 pp cost- go back to researching the many other fine restaurants there are in Naples Incidentally there is a 20% service charge automatically included on your bill- so NO incentive for wait staff whatsoever to improve their service. You need to do better Baleen!
Always amazing, food, service and atmosphere.
Staff goes above and beyond. We always return when in area.
My Husband and I dined at Baleen for our Anniversary for
My Husband and I dined at Baleen for our Anniversary for the first tiThe atmosphere was great, even inside. We opted for indoor dining because of weather but the outdoor dining area looked nice as well. Our servers were very attentive and friendly. The food was amazing from appetizer to entrees. We did not do dessert because we were too full from dinner. Maybe next time.
The maitre d was arrogant we were told 20 mins for our
The maitre d was arrogant we were told 20 mins for our table and watched 2 couples with reservations after us and who arrived after us be seated before us. When I inquired that it had now been 50 mins said they were still not able to seat us. The drink service was slow expensive and the cocktail I had which I have had many times before had shrunk to half the size. On top of which my wife was charged $5 to have her drink strained instead of on ice. I then on the way out found the restaurant manager who also had an air of arrogance and I complained. He asked me if I would like to be seated now. No i wanted to be seated at my reservation time and not have to constantly get up and see if we had been forgotten. We live near Baleens have gone there regularly on and off season and taken many large family groups etc We have also spent each Valentine's Day there since moving to Naples 6 years ago. Unfortunately we will never return!! GOOD NEWS we snagged a reservation at Bicyclette Cookshop which is another one of our favorites and as usual it did not disappoint. The food, service and ambiance were perfect thanks to Kayla, Louie and the team.
My husband and I arrived at 6:15 for our 6:30 reservation
My husband and I arrived at 6:15 for our 6:30 reservation to celebrate our 32nd wedding anniversary on February 8, 2024. Upon checking in we were asked where we wanted to dine-inside or outside. The host told us it was windy and people were coming inside, so we chose inside. We we seated in the rear of the restaurant in close proximity to a large party. We were offered water by a staff member who said she was not our server. It was very loud in the restaurant and we sat for over 10 minutes and no server greeted us to take an order. I then went outside to see how windy it was-it was not and there were some empty tables, so my husband and I went back to the host and asked if we could be seated outside and he said there was noting available and we would have to wait. We left and have a wonderful celebration at a different restaurant. Very disappointing as we read many wonderful reviews of Baleen.
Horrible my dads 75th bday was ruined after making a
Horrible my dads 75th bday was ruined after making a reservation 3 months out We were seated on the deck in which plastic replaced the view and all we could smell was gas from the heaters Dads lamb was overcooked and sent back He didn't receive another one until an hr later , which was still overcooked no dinner for dad no birthday dessert. nothing...baleen doesn't care. There's plenty of others ready to take your table *fun facts ...you have to pay extra for bread, extra for salad, with your $50 entree *service is automatically included on your bill ..20 percent (our server started with us ..ok then took a nose dive and we were left with empty drinks and trying to find him when he got more tables) very disappointed, we won't be back you don't get to celebrate 75 years again.
On our last coastal evening, we selected Baleen as our
On our last coastal evening, we selected Baleen as our sunset view dining experience. Tired from 16 days on the road, as we rode from Chicago to SC and Florida, we arrived for a brief stay in Naples. On our month-long road trips, we go from rags to riches. This evening was a raggy kind of day and we decided to make it an eclectic last coastal evening by having an upscale dining occasion. Oh, how wonderful!!! Service, food presentation, flavors, and sunset, as ambiance, are outstanding. Adriano attended to all of our requests and needs in an impeccable professional manner. He is knowledgeable, made excellent recommendations, and answered all of our questions - all with a sense of grace and good humor. For starters, we share Forest Mushrooms Risotto and Baleen Signature Lobster Bisque. Both delicious. Creamy risotto and plenty of a variety of mushrooms could easily be a main dish. The bisque had delicate confetti-size lobster meat, excellent. For our second course, I had the Blackened Gulf Grouper, my husband the Pan Roasted Diver Scallops and we shared the Crispy Brussel Sprouts. My husband selfishly did not share his scallops, he likesd them too much. The grouper was cooked to perfection - firm, flaky, mild flavor. For our third course, we indulged in sweetness from a creamy delicious Crème Brûlée and a Chocolate something with a base of Heath bar that was phenomenal. I had a Barrel Aged Old Fashion (I am an old-fashionista, meaning I try old fashions all over the country) and a Negroni. Both perfect mixology, balanced and flavorful. As we were approaching the end of our epicurean affair, we had a lovely conversation with Georgina (manager??) who pleasantly inquired about our experience. We will be back when visiting Naples.
The best food, service and view in Naples! Andy our server,
The best food, service and view in Naples! Andy our server, was fantastic and Ignat the Sommelier was invaluable.
Naples's Best Restaurants that are most frequently booked by customers of BALEEN Naples
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I will give you 50% of ALL of my PROFITS if you teach me how to make profits? |
LOL. Thank you The New Yorker.
Appointment |
Transferring reservations is not supported in AT. Why not just use the name in the AT screenshot?
Buyers interested in Bern's Steakhouse: PLEASE READ |
Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee |
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Congrats on 3 mil |
🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Need to cancel a bid, not getting a response… how do I do it? |
Click on "Take off the Market Option" in your portfolio
Working on your bid? |
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted. |
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from? |
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered? |
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
Payment for selling
How do I receive information if someone wants to buy my reservation? How do I get paid?
Give the best answerHow can we take our restaurant off your list?
Dear Appointmenttrader Team,
I am the spokesman of the Hofbräuhaus in Munich/Germany.
We don not want to be on your App, since Reservations in the Hofbräuhaus are free.
Please take us off this list!
Please do answer and confirm this.
Thank you and best regrads
Tobias
Medien Hofbräuhaus
Banned from Resy for selling reservations- Do we have a rat on our hands???
I am new to this app and started off by selling a polo bar reservation and then quickly sold one more reservation. Not long after I received emails from Resy saying all my reservations are cancelled and I am being banned from Resy for life. How could this have possibly happened without a rat telling Resy that I sold the reservation. I need some advice on this situation and let’s catch the rat!
Give the best answerBid and Buy Instantly
I have a big ongoing and it also shows someone is working on my bid. Today I see there is a " Buy Instantly " option at my portfolio showing same price I've bid for a reservation. I'm a bit confused, since my money has already been deducted from my credit card for the bid, do I need to pay one more time for the Buy Instantly? If I choose Buy Instantly, can I cancel my bid ( while someone is working on it )? Thanks!
Give the best answerFirst Sale Help
Having hard time getting my first sale. Any advice? I just want to get the ball rolling! Thanks!
Give the best answerChanging restaurant opening times
I have a reservation for Kasama Chicago I listed but it’s not showing up because the listed opening hours are only until 3 or 4 pm. My reservation is for their dinner service at 5. Is there a way I can change the times myself?
Give the best answerI got charged twice for a single reservation
How long until I get a refund? Support has been slow, has anyone else experienced this?
I tried purchasing the reservation at $55 but it failed. Then I purchased it for $30 and it succeeded. However the $55 charge still went through on my card and posted
Cancelled reservations due to posting it here
Restaurants are cracking down on reservations posted on here
Give the best answer0 views on my posted reservations
Any idea why my reservations have 0 views? Am I doing something incorrectly?
Give the best answerFinding reservwtion
What name do I say the reservation is under?
Give the best answerHow do I deposit $?
You can only deposit $50 at a time until you earn the “Sales and Low Refund Medal” I believe. Im new to this as well but the ability to deposit more money at once and increase your amount of listings comes with that medal.
Payouts
Anyone know how increase payout transfer to bank as I can only send $50 a day and they charge $5 for every transaction. There must be a way. I’ve contacted support two days ago and not a reply.
Give the best answerTransfer question
What do you do if reservation is an hour away and it still hasn’t been transferred? Don’t want to be embarrassed at restaurant. First time user. Thanks!
Give the best answerGetting started as a seller
Hey I just signed up. I'm in Kenya and I 'm looking to be a seller. Where can i get started?
Transfer
My reservation is today and my transfer is still not complete does that mean it’s not going happen ?
Give the best answerWhen do funds get released
My funds from first transaction were supposed to be released today at 5:30 EST. Still showing in deposit account and not main balance
Give the best answerWaiting for concierge service for over 24 hrs and nothing
I have been waiting for name transfer on my confirmed reservation for over 24 hrs and haven’t heard anything from anyone. Also need to ask for a special table. Dinner is tmrw night. Anyone?
Give the best answerPrepaid
What does prepaid mean. Am I paying for the reservation and than a prepaid amount. I’m looking for joes seafood in dc. All the offers are pre paid amounts ?!!
Give the best answerNewbie sellers— how fast do your reservations sell?
I have some reservations coming up tomorrow that have gotten lots of views but haven’t sold yet. I haven’t made a sale yet since I just joined this week. I keep lowering the price, but am worried they won’t sell. How long did it take you to sell your first reservations? And did you have success being reimbursed by AT for no-show or cancellation fees? Just looking for a little reassurance. Thanks!
Give the best answerHow do I sell my when my related reservation’s restaurant does not exist on AT?
How do I sell my when my related reservation’s restaurant does not exist on AT? Its listed as a hotel, but it also has a restaurant under the same name ‘Chiltern Firehouse’ in London
Give the best answerPayment taken , reservation not received
I just bought a reservation, the money was taken from my Apple Cash. The reservation however does not show up in my portfolio
Give the best answeremail address for my acc
I left my employer and need to change my email address for my account. How do I do this?
Give the best answerSeller with the Polo Bar reservation on 5/17 for 4 people
I am interested if you are willing to negotiate. Post on my wall if/when you see this.
Give the best answerZ’Z Club
I have reservations!
Give the best answer