Nice but Service Needs Improvement - Azure at EDITION Tampa - Buy Reservations
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Tampa's Best Restaurants that are most frequently booked by customers of Azure at EDITION Tampa
🙂 4/5 - Nice but Service Needs Improvement
By 👻 @PandM0, 02/23/2024 3:00 am
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Really nice hotel that’s well located. Rooms are spacious and beautiful contemporary décor. Lighting throughout the room and hotel is exceptional—nice a low lit. Asked for upper floor, quiet room—got room on lowest floor, next to elevator. Oh well. Service lacking in areas especially for this caliber of hotel and given hotel not full at all. Disappointed in room not being cleaned after sign turned on for 5 hours. You try to dial guest services and/or front desk, no one answers. Asked for something to be printed, front desk person left without doing anything. Called and changed time for dinner reservation, only to find out time was not changed and had to do it again. Street hotel fronts blocked off, yet no one from hotel bothered to email guests and let them know—took us 15 minutes to finally find way to valet. Coffee bar at hotel—waited 15 minutes for coffee with no one there. And cappuccino poorly made. Lilac is a nice restaurant that we enjoyed. Good service there.
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