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🤮 1/5 - I have been here for dinner once and while I thought the
By 👻 @Deanna S., 02/02/2023 3:00 am
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I have been here for dinner once and while I thought the food was very good and service was attentive, we felt rushed. We felt as though they had back to back to back reservations and we were holding them up from seating another party. However this is not why I am giving 1 star. The 1 star is due to their lack of common decency regarding an inquiry for a private event. I filled out their online form inquiring about a private event for about 50 people. After a week's time I had still not received a response. My fiancé then filled out the form, again requesting information about hosting a private party for about 50 people. After 4 days, we again did not receive a response. So I decided to call and inquire. The man I spoke with told me that they don't do "private" events for 50 people. When I asked for clarification he said that the event would have to be held while the restaurant was open to other guests. Confused, I asked again if there was no possible way to host a private event at their restaurant. To which he replied that unless I wanted to cover the costs of the business they would lose by hosting my private party, then no, and in his words "it would be very expensive." So it is now very clear to me that our online requests were intentionally ignored because they had no interest in hosting a 50 person event. The fact that no one could even respond to inform us that they could not accommodate a private party of that size is incredibly rude. And the response I received on the phone about "covering the cost of the business they would lose," was enough to make me never return. Horrible customer service.
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