I had eaten here prior to the Pandemic and had a great - Alexander's Steakhouse Pasadena - Buy Reservations
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🤢 2/5 - I had eaten here prior to the Pandemic and had a great
By 👻 @Show T., 08/03/2022 3:00 am
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I had eaten here prior to the Pandemic and had a great experience eating in the outdoors area. We wanted to eat outdoors for my wife's birthday, so I decided to take my family here 2 nights ago. It started off on a bad note. We made it there close to the end of happy hour, not knowing that there was a happy hour menu. Asked the server if we can order one round drinks from the happy hour, before it was over. He told us we had to order at the bar, which is understandable, but I have never been to a restaurant that wouldn't have accommodated us. The food was good, but service was subpar. The server looked very young and inexperienced. At the end of the night, we asked if he can pack the leftovers. The kid had the audacity to just pack the steaks and leave the sides. I asked a second time if he can pack the sides. He packed a few and left the remaining amount. My sister tested him when we walked by us. She told the server, if he's busy, he can bring boxes and we will box it ourselves. He graciously brought us more boxes. When the bill came and I saw that a 20% service charge was already included, it all made sense. Why work harder when he's already getting a $150 tip? I worked as a busboy when I was a teen, so I'm more sympathetic to servers when it is busy. It was not busy. As a medical professional now, we can afford the luxury of eating at some nice restaurants once in a while. This is the only bad review I have ever written for a restaurant.
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