AppointmentTrader FAQ - Spring Moon 嘉麟樓 - Trade Reservations
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Spring Moon 嘉麟樓 Reviews from The Last Year
Still one of the best Cantonese restaurant in HK
This Michelin 1-star Cantonese restaurant is located in The Peninsula Hong Kong. Being the Chinese dining anchor of this prestigious hotel, it is already a guarantee of quality. We have come here a few times before, every time to great satisfaction. Tonight, we arrive at 6:30 sharp, with a lot of anticipation of what great dishes and dining experience is in store for us. Coming up to the first floor, from its entrance one can immediately associate back to the tea house of 50/60s, with the hanging fan, plenty of beautiful porcelain, wooden floor, and the red carpet with traditional patterns. Seated at a table at the back, looking up the mezzanine floor got me thinking what does dining on that floor feels like, looking at other customers downstairs. While enjoying a glass of the house champagne, the sommelier introduces us to a Spanish winery, Comando G, in Sierra de Gredos, not far from Madrid. Las Umbrias 2021 ($3,800) is their single vineyard old vine Grenache, with a wonderfully delicate and floral aromas, but packed with a good tannin and acidity, showing rich red fruit and minerality. A good match with the food as well. We order Smoked Barbecued Hungarian Mangalica Pork with Honey ($478) to start. The pork comes from a special breed in Hungary, a prized domestic pig with thick curly hairs. The BBQ pork has been roasted perfectly, very tender and flavourful, with a nice char, and the honey glazed not too sweet. We also like the braised soy beans, a traditional side dish that virtually disappeared nowadays. Next, we have Deep-Fried Crab Shell Stuffed with Crab Meat and Onions ($280 each). Instead of baking in oven, the chef has deep-fried the stuffed crab shell, with a thin crust of beautiful golden colour, but without any oily feeling. The stuffing is mostly crab meat, with only small amount of onion, unlike many other restaurants which got so many other fillings you feel being cheated. Then comes Wok-Seared Lobster and Scallop with XO Sauce ($1,028). This dish highlights the quality of the ingredients and the chef’s cooking skill. The lobster and scallop are both cooked impeccably, without a hint of under or over, with their original flavours showcase to the maximum. The sweet snap peas are also great in taste, tender and without any fibre. Amazing. The last dish we have is Braised Eggplant with Sea Cucumber, Salted Fish and Broad Bean Chili Sauce in Clay Pot ($448). Served in a sizzling pot, the texture of eggplant is perfect, not too soft or hard. The sea cucumber has a good crunchy to contrast nicely with the eggplant. The taste is good, but I hope a bit more salted fish can be used to dial up the savoury flavours. Intending to order dessert, the manager instead provided a complimentary Chilled Mango Pudding. The signature dessert has plenty of mango chunks on top of a soft and rich pudding, with also some strawberries to add to the presentation and flavours. The pudding is not too sweet, just the perfect degree to reward the palate without making one feel guilty from a health perspective. There is also a Petits Fours including Cashew Nut and Lotus Paste Puff and Watermelon Cake. The former has a crumbling buttery crust with delicious lotus root paste, not too sweet, with a piece of cashew nut on top. The other is an appealing layer cake, with the three colours of red, white and green resembling a slice of watermelon. A fantastic finale to the wonderful meal. The bill on the night is $7,051. Service is very good, with the staff all friendly and attentive, however I hope they can provide more detailed introductions to the dishes as that will help the diners to understand and appreciate the food much better. But in terms of overall experience, it is still one of the best Cantonese restaurants in town.
Scrumptious Peking duck pancakes
Great spot for a special event - superb service and the Peking duck pancakes were delicious - we would definitely recommend it but it’s not cheap !
More than a meal - it's an experience!
A dim sum lunch at the Spring Moon Restaurant is more than a meal. It is an experience! For starters, the restaurant is located in The Peninsula Hotel - the grande dame of Hong Kong. So, you are spending time in an elegant piece of Hong Kong history. Secondly, the service is unobtrusive but outstanding. My tea cup was mysteriously refilled; my serving plates were exchanged for new one; I was asked if I was satisfied; my mobile phone was connected to the internet; and so much more. I was truly pampered in such an elegant setting. Now for the food. The list of dim sum choices covered three pages. I found myself ordering way too much. The waiter suggested that I get only two pieces of each, instead of the three pieces as listed. A great suggestion! My friend has special diet restrictions. The waiter made two trips to the kitchen to consult with the chef as to which dim sum could be prepared for her. She was very satisfied with her options. The pork bao is one of my favorites and I have ordered and eaten it many times in China and the United States. This port bao was the best I have ever tasted. The bun was light and moist and fluffy. The pork was in a very tasty sauce and there was a lot of port instead of the measly two or three pieces that you usually find in this bun. The deep fried rice ball with shrimp, pork and chicken was my next favorite. Even though fried, it was not oily. Light and crispy. Well, I think I have made my point. Dim sum at the Spring Moon is worth the trip and worth the price!
High quality dim sums, nostalgic decor
Went there for dim sums on Christmas Eve. I gave it four stars based on a comparison with many other restaurants. But I had higher expectation for a Peninsula restaurant. I think the dim sums were good but not very outstanding. The services were ok but not as attentive and professional as I excepted and experienced in the past. Compared with its nearby competitors (Regent’s Lai Chung Heen and Rosewood’s The Legacy House), I think Spring Moon needs to catch up a bit. But still if you like to enjoy high quality dim sums and traditional Chinese dishes in a nostalgically decorated environment, Spring Moon will not be wrong.
The old lady is still alive and in a great shape
Presumably the best Peking duck in the world even if, now, you have to prepare your pancakes by yourself 🤬 The drunken prawns seem to be alive in your mouth since they are so fresh Perfect service and one of the most impressive cellar in HKG A wonderful experience
Awful experience
Awful experience, low quality food especially their seafood soups. Any streetfood restaurant in HK is better than this. Does not worth at all their one Michelin star
Impressive and a memorable dining experience for Chinese cuisine!
Great foods - both in taste and presentation. Service is professional and attentive. Ambient is classy and cozy. Definitely live up to the reputation of Peninsula Hotel in HK. You should expected to pay the price for this kind of quality but still worth it compared to alot of other restaurants in HK that charge you top dollar and not even that good ...
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AppointmentTrader FAQ
Questions and Answers around the platform.
63,416 People following
1,054 Questions
738 Answers |
Ask a question about AT |
Payouts Blocked Because of Sell Through Rate |
Yes unfortunately they are finding more and more ways to lock up sellers money. Sell thru rate, refund rate, limiting withdrawal amounts ler day and per month (which for me are the same number which makes no sense). Lot of sellers leaving as you can see from the lifetime sales not really increasing. Most posts on here are frustrated sellers which is not a recipe for success
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Let’s go. Get more people placing bids!
I will give you 50% of ALL of my PROFITS if you teach me how to make profits? |
LOL. Thank you The New Yorker.
Appointment |
Transferring reservations is not supported in AT. Why not just use the name in the AT screenshot?
Buyers interested in Bern's Steakhouse: PLEASE READ |
Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee |
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Congrats on 3 mil |
🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Need to cancel a bid, not getting a response… how do I do it? |
Click on "Take off the Market Option" in your portfolio
Working on your bid? |
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted. |
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from? |
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered? |
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
Confirmation?
The restaurant I bought a reservation to has a $25/person deposit. How do I know the seller paid this? And how do I know they confirmed the reservation on the day of?
Give the best answerReservation transfer
When do name transfers usually happen? I’ve got one that’s pending
Give the best answerWhat if reservation not filled
If I bid and it isn’t filled do I get my money back?
Give the best answerHow do I cancel and close this account?
How do I cancel and close this account?
Give the best answerCan’t withdraw
Hello,
Ever since my account creation I’ve been unable to withdraw from sales not even $5. It’s been 4 months since. Anyone same experience? Can someone help? Customer service is close to non existent and reply once a month.
Notification settings
Turn off
Give the best answerBest practices
how do you avoid cancels and account bans? any best practices?
Give the best answerother marketplaces
can you list here and other marketplaces and if it sells on the other, will that affect sell though rate?
Give the best answerImpossible resturants
Which resys are impossible to get and not worth the hassle?
Give the best answereasy resturants
which restaurants cancel less? and are more likley to stick?
Give the best answerCan I get my money back from this site
How I get my money back
Give the best answerNew to this
Which restaurants to go for as new beginner?
Give the best answerWhen does Reservation most likely sell?
Hey I wonder when does your reservations most likely sell - a few days before the actual reservation or weeks before?
Thank you for your answers (:
Berns tampa
How long does it take to get a response? Looking for a table tonight.
Give the best answerNew User 25% question
So Im new I did the job i signed up to do and was waiting for my payout and it said something about 25% rating or they hold your pay, so I click the 25% rating thing in my profile and it says if it falls below 25% you suspend the payouts for 180 DAYS!? is that true? or are we allowed to try and get it back to 25%?
Give the best answerHow can I delete my account
I can’t find any option to do so
Give the best answerpayout
hi, it's been a month since i sent a payout. it hasnt it paypal nor has it returned to my portfolio. Also, i opened multiple chats over this issue but no mod has ever answered. what's happening?
Give the best answerHow long before reservation can buyer see the reservation details?
As the title says ^
Give the best answerDelete account
How do I delete my AT account?
Give the best answerDeleted resy account
Hi,
My main resy account got deleted some times ago and anytime i make up a new one, using a VPN, it's only a day before it gets deleted as well, whether i had time to make a reservation or not. Does anyone know how to avoid this?
Account
How do I delete my account?
Payouts disabled?
Hi all,
Any idea why my payouts are blocked with the following reason below when my sell through rate is actually more than 30%? Sending questions to support gets ignored. Pls help!
Reason: Please find a strategy such as filling bids or finding more relevant timeslots to improve your sell through rate, you currently can not pay out your sales proceeds as your sell-through rate is currently under 25%
Reservation
If the reservation isn’t made so you still pay the fee ?
Give the best answerQuestion regarding Bunglow Reservations
I have brought reservations for Bunglow tomorrow but I didn’t get any reservations confirmation also I have paid for change name too but the seller is not responding me, is anyone has any Idea what should I do in this case ?
Give the best answerShouldn’t be able to accept bids for restaurants that don’t take resy
I submitted a bid for a restaurant because there were no reservations available in the evening on the date I wanted. So I submitted a bid on this platform.
I called the restaurant just to make sure there wasn’t availability and it turns out, they don’t accept reservations in the evenings. Only for breakfast and brunch.
Yet this platform still took the $7 fee for a bid that would have never been able to be accepted in the first place.
Just some product feedback. And for consumers, maybe call the restaurant first. The reservation systems make it look like there’s no availability when in fact, the restaurant just doesn’t accept them.