When a guest makes a request, AT creates a premium bid that trusted sellers see first. They compete to fulfill it quickly, using their insider knowledge and personal relationships with venues. Once secured, the reservation is transferred directly into your guest’s name — no vouchers or complicated instructions.
AT’s sellers operate globally, meaning you can support your guests not only at your property’s location but even for their next destination. Everything is discreet, seamless, and designed to elevate your guest experience.
To Illustrate:
Let's say Peter has a great morning and decides to take his three friends to Nobu Malibu at 6 PM the same day.
He checks the restaurant's website and sees that no reservations are available. He then looks at the Nobu Malibu page on AppointmentTrader, but finds that there are no user postings either.
That's where the community-driven bid process comes in.
Peter can place a bid on AppointmentTrader, which serves as a reward for any community member who chooses to work on securing the reservation. AT then notifies experienced users who may be able to help.
Step-by-Step Process
1.) Setting a Reward (Bid)
* AppointmentTrader uses historical data to recommend a reasonable reward amount for securing a reservation - let's say $100.
* Peter really wants to go, so he increases the bid (or reward) to $200.
* At this stage, the reservation does not exist yet.
2.) A Community User Picks Up the Bid
* 👻 @PatientCloth46, an experienced AT user, has a strong track record of successfully securing reservations and low refund requests, they receive a notification about Peter's bid.
* 👻 @PatientCloth46 picks up the bid, meaning they will now work on securing the reservation.
* Peter can now talk to 👻 @PatientCloth46 for any questions Peter may have as 👻 @PatientCloth46 user fills the bid.
3.) Finding the Reservation
* 👻 @PatientCloth46 now uses their connections at Nobu Malibu to secure the table.
* If they successfully get the 6 PM table for four, Peter receives a confirmation that the reservation has been secured.
* If 👻 @PatientCloth46 fails to secure the reservation, the bid is returned to the pool so another user can try.
4.) Payment & Protection
* Once the reservation is secured, 👻 @PatientCloth46 receives the $200 reward which is credited to 👻 @PatientCloth46's AT balance, where users manage their own funds and can withdraw via available payout options such as bank transfer, PayPal, or Zelle.
* Peter can now enjoy the dinner with his friends at Nobu Malibu!
* As with all transactions on AT, disputes and no-show fees are handled through the platform's community-driven resolution system. Users with a strong track record are incentivized to fulfill bids successfully, and community members can report issues to maintain trust in the marketplace.