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Janken Portland Tripadvisor Reviews
Latest Reviews On Tripadvisor
11 Reviews
0 Replys |
WORST. DINING EXPERIENCE. EVER. and I mean EVER.
They should change the name to JUNK. I normally do not go out of my way to write a review, but this experience was so over the top repulsive that it could not be ignored. I had met met friend who I hadn't seen in years for a nice meal, to catch up and enjoy the evening. About 20 minutes before the "time limit" had approached, the little girl waitress informed us that our "time was almost up" and they needed our table for the next party. We were only about half way done with our meal and had just ordered another round of ridiculously expensive drinks. When we informed her we would not be finished with our meal within the "time limit", she informed us she could "box it up" for us. An over $300 meal boxed to go. UNBELIEVABLE. We informed her we would be finishing our meal yet she continued to come to our table and interrupt our meal about every 5 minutes after that to inform us that we were reaching our "time limit" and that we would need to leave. At one point this condescending little girl had the audacity to say "I'm not sure you're aware, but this is how dining works." Finally she came by offering to box up our food WHILE WE WERE STILL EATING and at that point we were so utterly disgusted by the whole experience we decided to leave. While we were waiting for the boxes the owner of the restaurant came over and essentially did the same thing that the little girl waitress did. Not even an apology, just more iterating of the "time limit". He asked if we wanted to move to the bar and we said no. We suggested they put the next party at the bar. While I understand that some restaurants can't control their own flow and have to put a time limit on your meal, it seems to me when you are charging ridiculous prices like this, that you have some means of accommodating people when they go over the "time limit" for their meal. And NOT at the bar. Perhaps a couple of seats left available unseated. I dont know, SOMETHING. This is totally unacceptable how this was handled. I have been dining all over this country, and the world, for over 40 years and never in my life have I been treated in this manner. It was disgusting and repulsive and I would not recommend this place to a street dog. To add further insult to injury, you are not given an option to tip what you think its worth, they have the audacity to assume on the front end that it is worth an additional 20% "service charge" even before you are provided the "service". If I had had cash on me I would NOT have paid this absurd service charge. This horrible waitress would have received nothing from us. This is unfortunate, because the food was actually quite good. But I will never go back and I will dissuade anyone I know from eating here.
Be the first to ReplyNot like it usually is.
When Janken first opened up my husband and I were so excited to try it. I originally went with friend. It was fantastic then we returned again for my daughters birthday with her friends and the service was phenomenal. The food was fantastic. Everything was perfection. I couldnโt have been more happy. Price point is a bit high, but considering the quality of the food and service thatโs not a problem. We have been there three or four times since and last Thursday we went lfor my birthday. Got to tell you I was pretty disappointed. The service is always fantastic Ann is amazing Sheโs very informative. She knows exactly what recommendations to make. Sheโs professional well spoken and represents what I feel. The Restaurant would like their staff to represent. Unfortunately, I feel this last time there will probably be our last time. We have some items that we always order when weโve been there and like I said weโve been there five or six times this last time the food wasnโt the same. The sticky rice was cold and tasted almost stale like it have been left out. They changed their recipe for their steak tartar so the flavor is not the same either the beverage service was very slow although the beverages were very good we tried a few new items we hadnโt tried before the lobster rolls which were very tasty. We tried some ribs, and we also tried the Wagyu potstickers, I would say on a scale of one to 10 my last experience at this establishment would be a six and prior to this last visit. I would say that the restaurant was constantly a ten. Itโs unfortunate that once the restaurant became popular in the Portland metro area, it often affects the food service and quality of food service due to popularity. I feel like thatโs whatโs happened with Janken. Pretty sad really.
Be the first to ReplyPre-concert dinner on point
We chose Janken for its gastronomic proposal and we were delighted by the food, decoration and service. I suggest the lobster roll, compliments of the spicy tuna and rainbow roll, very well prepared. Accompanied by a sparkling sake or some of the very well-made cocktails. Don't skip the chocolat bar dessert, very delicious. Note: 20% of the service is included in the bill.
Be the first to ReplySmoky infused drinks await you
A smoky haze greets you at the door. This is from the popular infused mezcal drinks. The cocktails seem to be their signature feature. The portions are tapas style R dinner plate prices. Food is good, fish fresh and creative. Good for special occasions. As is the trend these days, everyone is trying to be more inventive with drinks and food. Jenken has occupied the former blue hour space, which is in a neighborhood full of restaurant choices.
Be the first to ReplyDining at Janken is a favorite!
I have dined here twice and will continue to come back! This restaurant has something for everyone! I love all of their seafood options and my partner loves their steaks and meat dishes. With the beautiful silk blossomed cherry tree as your backdrop, dining here is super romantic and special. The wine and sake selection is impressive and the cocktails are hand crafted to perfection!
Be the first to ReplyBest restaurant in Portland
I can not stay away from this restaurant! The quality of the food is unmatched as well as their service. Must try the spicy tuna roll, the short rib buns, the A5 steak , hoisin ribs, and the strawberry shaved ice dessert. 10000/10.
Be the first to ReplyGreat food but overpriced and got rushed out
Let me start by saying we are foodies and have lived in Chicago , Austin , Tampa , and now Portland. We came last night to experience the " hottest new restaurant in Portland ". Now open for 3 months. The tree in the center and the white sheer drapes and tall ceilings just draw you in. Our reservation as for 5:15 pm. We got sat down and put 2 friends were already there. I had the Pineapple Express which was good but more presentation forward with the smoker. Very cool. The taste. Hmmm. Weak and fruity. For $21 first let down of the evening. Moving onto service. Service was great for the most part. Our server explained everything and menu is served family style and you order a bunch of things and they come out as they are ready. We had lots of items for our party of 4. When our first round of drinks were finished, the server never came back for probably 20 minutes to ask if we would like more. So food kept coming out. Food was all fabulous. Some of the items were definitely overpriced for what you get and we don't mind paying for it. $38 for dynamite roll. Eek. We get it. It's high end. It's new but wow. So towards end of meal we are just sitting there and drinking for a while thinking we have more food coming and server ask if we are ready for dessert or to order more food. We ask about the dynamite roll that we didn't eat and she checks with sushi bar. Sure enough it was forgotten. No worries. Another 25 minutes go by and out comes the roll. We eat that then the server comes and says that she knows we are celebrating a birthday and we're ready to order dessert. We order dessert and by this time it's about 7:35 pm. Yes, we are ordering things. Yes things take a long time to come out and we were spending money.... we order dessert and and the server comes back to let us know that she was " just informed by the hostess that the table was needed by 7:50 pm for the next party" . I get it. There's a time frame for everything but they forgot one of our items and had to make it and we just ordered dessert and they needed us gone by 7:50. Eek. So dessert comes at 7:47 and we joked with our friends that we have 3 minutes to eat dessert and finish our drinks. We had a few bites and the server came again and said she could box up our cake to go and that the next party was arriving. Wow. The bill came and we already knew it would be a lot. No Worries. The kicker is that they added the gratuity on already. That's not common for a party of 4 compared to a large party. We normally tip above 20% but not in cases like this. It's a disservice to the patrons. We have never felt so rushed out at any restaurants in the US we have dined in. The bill was also $600 with the tip. Overall great experience but they definitely need to Work on sone things. We most likely will not be back when the food scene in Portland has much better experiences waiting.
Be the first to ReplyElegant !!
We, as a party of 3, went to eat at Janken's last evening. It was fantastic! Great service Great Food with excellent flavor . Plates were beautifully presented. Dining room Decor is 5 stars! Chef, owner came to our table and was so gracious . Will certainly go back! I will certainly be recommending to others!!!
Be the first to ReplyLOVE THIS PLACE!!
One of the best, if not, THE BEST place to dine in Portland. The vibe is top tier, the food also TOP TIER, and the service went above and beyond to meet my expectations. They really love what they do and they make it a point to serve and put you, the consumer, at the center of the whole experience. PORTLAND NEEDED THIS! THANK YOU!
Be the first to ReplySUCH AN AMAZING SPOT!
Amazing ambiance, drinks & food! Customer service on point and food to die for.. next time you go in, you have to try the kimchi fried rice and sushi desert !
Be the first to ReplyAmazing across the board!
My wife and I had a couples date Sunday night and we were impressed across the board with everything Janken had to offer. The food was fantastic. Must try as many dishes as possible! The drinks were creatively delicious and instagram worthy. The atmosphere was fun, elegant and comfortable at the same time. And the servers were friendly and very accommodating to our needs. This is an experience all around and a must try for Portland. We will be back!!
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